We Service Windows OS: 98, 98SE, ME, 2000, 2000 Pro, XP, XP Pro
NT-4.0, 2000 Server, 2003 Server.


Assessment:  
PC is tested for hardware/software conflicts and devices are tested for functionality.

Tune-Up:  
Clean-up unnecessary programs, optimize performance of machine; does not include virus or spyware removal.

Virus Removal:  
Clean system of virus, adware, spyware or other infections; data on the machine is saved.

Format/Reinstall OS:  
Restore system to factory condition with a fresh install; price does not include data backup. Recommended for problematic machines, get it cleaned, freed of infections and optimized at the same time.

Data Backup:  
For machines with OS problems, we will make every attempt to recover your vital data.

Hardware Installation:  
Parts are at cost no mark up, labor is based on install and testing of hardware to ensure functionality.

Data Migration:  
Migrate data from one machine to another. Also covers 3 backup CD's.

Sorry, we do not service printers or fax machines.  

Bench Fee:  $35.00*

In-House Labor Rate:  $65.00 per hr.**

Onsite Labor Rate:  $75.00 per hr.**

Servers:  $85.00 per hr.**

Emergency Rates:  $125.00 per hr.**

Parts:  Cost+Tax+S&H

Quarterly Business Network Maintenance:  
$55 per computer (minimum 3 pc's)


Prepaid Maintenance Hours:  
$55 per hour - 10 hours minimum.***


* Bench fee applies to all computers assessed. If DockPoint completes the work, the bench fee will be applied toward your charges.

** 1 hour minimum; additional time is billed in 30 minute increments.

*** Non-refundable. Prepaid maintenance hours include labor only; parts will be billed separately.

Payment is expected upon completion of work.
DockPoint will not extend credit unless you have established a 1-year credit history.


Pricing Effective 9/1/2006.



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